Deleting your Newgate app data

The Newgate Wellness app keeps everything on your device. Newgate does not run a server that receives your information, so there is no copy held by us to delete. Removing it from your device removes it completely.

Delete everything from inside the app

1. Open the Newgate app and go to the Account tab.
2. Tap Delete my data (or Delete my account and data if you signed in), then confirm.

This clears your sign-in details, routine and history, health check entries, reminders, favourites, basket, plan progress and profile photo.

Or delete the app

Deleting the app from your iPhone or iPad removes everything it has stored.

If you signed in with Facebook

Facebook shared your name, email address and profile picture with the app once, and the app keeps them only on your device. Deleting your data as above removes them. To stop Newgate appearing in your Facebook account, open Facebook and go toSettings & privacy → Settings → Apps and websites, choose Newgate and tap Remove.

If you signed in with Apple

To stop using Sign in with Apple with Newgate, open Settings on your iPhone, tap your name, then Sign in with Apple (on some versions of iOS it is underSign-In & Security), choose Newgate and choose to stop using it.

Questions

Write to us through our contact page. Our fullapp privacy policy explains what the app stores and why.